Payment Terms and Conditions
- We accept VISA/MasterCard/American Express.
- We accept pre-payment by check but do not ship those items until the check has been deposited and cleared.
- We accept pre-payment by electronic fund transfer.
- A credit application must be completed and approved before Net-30 day terms are cleared.
- Upon credit approval, invoices are due in full on the 30th day following the invoice date.
- Any product purchased on credit terms that is not paid by the 30th day is considered overdue.
- IRIS reserves the right to deny shipment of orders until overdue balances are paid in full. Each case will be assessed on an individual basis.
- An interest charge of 2% per month (0.066% per day) will be added to all amounts overdue.
- Credit status may be revoked if unsatisfactory payment diligence occurs.
- Overdue collection past 90 day WILL be reported to Dun & Bradstreet and IRIS reserves the right to initiate legal action for collections and collections expenses.
- IRIS ships all products via UPS ground unless a different method is requested.
- Most items ship directly from our main warehouse in Fleetwood, PA, 19522.
- Standard shipping is prepaid on IRIS's UPS account and billed accordingly.
- We will insure the shipment for the full value unless instructed otherwise.
- A $5.00 service charge will be assessed for each time a credit card is declined.
- A nominal fee will be charged to any orderes requiring special packaging. Fee will be determined on an individual basis.
- A $5.00 rush charge will be assessed for any orders received after 3pm EST that are required to ship that same day.
- Non-online orders received under $25.00 of product will not be processed.
- Orders for in-stock items may be cancelled only if the order has not been processed for shipment.
- Custom orders cannot be cancelled. If an order must be cancelled, you will be subject to charges incurred up to the cancellation point including a cancellation fee of $25.00. Pease review proofs carefully to avoid cancellation charges.
